TfL

  • MRS Awards 2015 Winner Insight Management Award winning research
    December 22, 2015
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    We’re ending the year on a high. Recently we attended the MRS awards and were delighted to receive the MRS/AURA Award for Insight Management. That is, us, TfL and 2CV. Our submission was called Next stop: cultural change and...

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  • creating a customer centric-culture Next stop: customer centricity and employee engagement in the transport sector
    October 20, 2015
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    We host a lot of events throughout the year, and recently held one dedicated to the UK passenger transport sector. Experts from ORC International and HR professionals from Abellio, Transport for London, British Airways, Keolis and Reading Buses discussed trends...

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