employee experience

  • Merlin - an engagement rollercoaster Riding the Engagement Rollercoaster: Linkage Analysis for Merlin Entertainments
    October 4, 2018
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    Picture this: you’re at a theme park queuing for a ride. You ask yourself, “Do I really want to do this? Why? The queue is so long there might be a timely wait.” But ultimately, you decide “Let's do...

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  • avoiding the engagement echo chamber How to avoid the engagement echo chamber
    October 3, 2018
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    I am sure we all had at least one friend or colleague who, when particular political announcements were made (I’m looking at our Brexit and Trump), stated: “I just didn’t see this coming; everyone I saw was voting the...

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  • jack's employee value proposition Jack’s: Disruptor or bandwagon, but at risk of an impossible dream
    October 2, 2018
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    As with most people in or adjacent to the food retail industry, I’m very interested to see the impact Jack's are going to have on the UK retail scene; an industry described to me many years ago as I...

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  • diversity inclusion strategy research How to shape your employee experience research to better understand diversity and...
    July 26, 2018
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    Last month, we talked about how savvy organisations are realising diversity and inclusion is about more than ‘doing the right thing’, highlighting that when brands do it properly it is much more than just making the numbers equal. 

    However, organisations...

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  • Diversity and Inclusion 5 strategies to create an inclusive workplace culture
    July 17, 2018
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    It feels like we’re in a hot spot right now; the air is still thick with World Cup comradery, Pride is being celebrated in earnest across the country, and last week 100,000 protesters marched up Oxford Street in one...

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  • leadership buy-in The Art of Why: Battle Tactics to Build Leadership Buy-In
    July 2, 2018
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    Picture the scene: a room full of your executive board, sitting in silence. You’ve just finished presenting the results from the latest engagement survey, including areas they need to focus on at a board level. The CEO shuffles her...

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  • brand vision Using storytelling to create a compelling brand vision
    June 21, 2018
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    In previous posts, we’ve discussed what makes a good story, their role in employee engagement, and why it’s so important for brands to get them right. But there’s another element of brand storytelling that needs exploring. One that guides...

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  • automation Working smarter with automation
    June 20, 2018
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    Time is a precious commodity.  Rather than spending it on mundane, repetitive tasks wouldn’t you rather an extra hour in bed, a few chapters of your favourite book, or more time with loved ones? Personally, I would rather my...

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  • sales A Beautiful Nightmare: Surviving Sales as an Introvert
    May 8, 2018
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    Beyonce was right; there is such thing as a Beautiful Nightmare. And being an introvert in sales is one of them!

    You’re probably wondering what my very louche blog title is about today. Beautiful Nightmare..? Beyoncé..?

    The aim of this post...

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  • TEF gold success Strengths of TEF gold universities
    January 26, 2018
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    The UK has a world class higher education sector, with rigorous systems in place to ensure high quality teaching. However, there is potential for this to become more problematic as we head towards Brexit and look to the future...

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