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ORC International launches employer brand offering – three dimensional view to attract and engage employees
ORC International has launched a new employer brand offering to support those working in HR to attract and engage employees and increase retention.
For an employer brand...Read more
80% of UK employees who say they work for high performing organisations are engaged compared to only 20% of those working for low performing organisations. And 80% of employees who think their organisation is customer-centric are engaged. This is almost five times more than employees who don’t think their...Read more
ORC International is delighted to announce that it has hired financial services research specialist Phil Brooks as Financial Services Research Director.
Phil joins ORC after spending 14 years at Harris Interactive. Having started his career at Harte-Hanks (a specialist B2B agency) in 1999, Phil’s work has spanned the industry, working...Read more
The use of more customer-facing technology can directly impact a restaurant’s productivity along with brand loyalty and customer experience. According to a new study from The National Restaurant Association, overall technology use in restaurants is increasing. More than 33% of consumers say they are more likely to use technology-related...Read more
What's the difference between the two? Tried and true customer-centric companies invest in their customers, expand their offerings to address their needs and desires, and put consumers at the heart of all their decision-making.
And their efforts pay off handsomely. Numerous research studies show that customer-centric companies regularly outperform their...Read more