ORC in the News

  • Asda, Comic Relief, DCMS, Merlin and Portakabin all to speak at employee engagement conference

    ORC International’s 22nd Employee Engagement Conference – The Power of Positivity – takes place at the Barbican, 15 June.

    Employee engagement experts from Asda, Comic Relief, DCMS, Merlin and Portakabin will all share their insights and approaches to improving performance through employee engagement.

    ORC international believes that positivity has the power...

  • Customer Tech Engagement on the Rise in Restaurants

    The use of more customer-facing technology can directly impact a restaurant’s productivity along with brand loyalty and customer experience. According to a new study from The National Restaurant Association, overall technology use in restaurants is increasing. More than 33% of consumers say they are more likely to use technology-related...

  • Best Practices: How to Become a Customer-Centric Company

    What's the difference between the two? Tried and true customer-centric companies invest in their customers, expand their offerings to address their needs and desires, and put consumers at the heart of all their decision-making.

    And their efforts pay off handsomely. Numerous research studies show that customer-centric companies regularly outperform their...

  • Mobile Commerce is Growing Quickly in the Asia Pacific Region

    Visa has released the latest edition of its E-Commerce Monitor Survey, which has found that mobile commerce is a rapidly growing segment in the Asia Pacific region. Many consumers are beginning to do their shopping online, as this is more convenient for them. A growing number of these people...

  • What is Gluten?

    Consumers are not well informed around the topic of gluten, according to a new survey from NSF International, a global public health and safety organization. The survey, conducted by ORC International, found that despite having heard of gluten, most Americans cannot correctly define it or identify products that could...