October 17 at 12
The Banking Hall, 14 Cornhill, London, EC3V 3ND

Positive interruptions are those moments in the brand and customer experience that turn a good experience into a great one – the little tweaks that over time accumulate to make a consumer from liking you to loving you. But how do you differentiate when competitors and consumers are getting savvier?

Join us for a half day inspirational session and uncover the ways in which leading organisations create positive interruptions. 
 
Forrester, East Midlands Trains, Royal London, Transform and ORC International will all be sharing insights into how research can create those moments which better engage with customers and prospects.
 
This is a great day which always attracts a wide range of delegates – from brand strategists, innovators, marketing directors to customer experience managers. Join us to hear about the latest innovations in research, be inspired, and network and exchange experiences with other great companies.

Here’s a video of last year’s event.